I'm located at Chatters in Southgate Centre.

Southgate Centre has an abundance of parking, but the most direct is on the old upper level (not the leveled parkade) by where Blu's used to be.

Yes! It is under Chatters Guest and the password is available for you, just ask us!

We are a Certified Green Circle Salon. This allows us keep 95% of discardable materials out of the waste-stream. This includes, but is not limited to, wax strips, foils and color, even PPE. Your hair trimmings are made into oil-collecting booms to help clean up spills in the ocean. It also allows us to run a trade-in system for empty aerosol cans. The small GCS fee helps to ensure we keep doing our part for the planet.

48 hours’ notice is preferred for all cancellations. Cancellations should be made by calling (780)504-7857. To ensure efficient scheduling, I kindly request that you refrain from changing your scheduled service within 48 hours of your appointment. Thank you for your understanding and cooperation in this matter. If more than three cancellations with less than a 48 hour period of a scheduled appointment, you may be asked to book same day only.  Punctuality. Please understand that appointment times are usually limited. If you are running more than fifteen (15) minutes late for your appointment, we may, at our discretion, still accommodate you in the remaining time frame or reschedule your service. If we do not hear from you for fifteen (15) or more minutes into your scheduled appointment time, it is considered a “No-Show". Rescheduling will be considered on a case by case basis.  Illness. If you are sick or are concerned you are sick, please reschedule your appointment or wear a mask. I will do the same for you. Illness is generally exempt from the cancellation policy. We appreciate your understanding and cooperation in working with us to schedule appointments that are convenient for you. We strongly advise against taking time off work or other commitments to receive our services. If you choose to do so, it is at your sole discretion, and we are not liable for any inconvenience or loss of income that may result.

Should you make a retail purchase with which you are unsatisfied, we will accept retail exchanges at full credit for 30 days from your initial purchase, provided it has not been opened, damaged or used. All returned items must be in original condition with the original packaging and must be returned with an authentic receipt.

I strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let me know by email or telephone within 7 days of your visit and we will be happy to correct the issue with no additional charge*. We do not offer refunds for services. *Not applicable to color corrections, vivids/pastels, fill & tones or services that require multiple sessions to achieve. Must be using recommended home care products. Subject to management approval.

In order to ensure a safe and comfortable experience for all of our guests, we ask that you arrange proper care for your child or children. You will be asked to reschedule if the below policies are not respected: All infants and toddlers must be small enough to sit in a carrier or held (only if safe) throughout the entire appointment. If a child is not of age to sit in the waiting area and not disrupt the environment, outside care must be arranged. An older child must be able to remain seated in the waiting area on their own without disrupting the environment. ​ Rescheduling fees apply and are based upon what is booked.